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Cookie Policy

How we use cookies and tracking technologies on our website

Last updated: August 5, 2025

What Are Cookies?

Cookies are small text files that are placed on your device when you visit our website. They help us provide you with a better browsing experience by remembering your preferences and improving our services.

1. Overview of Our Cookie Use

Brilliant Dream School uses cookies and similar tracking technologies to enhance your experience on our website, analyse usage patterns, and provide personalised content. This Cookie Policy explains what cookies are, how we use them, and how you can manage your cookie preferences.

By continuing to use our website, you consent to our use of cookies in accordance with this policy. You can withdraw your consent at any time by adjusting your cookie settings or browser preferences.

2. Types of Cookies We Use

Essential Cookies

These cookies are necessary for our website to function properly and cannot be switched off in our systems. They are usually set in response to actions you take, such as:

  • Session Management: Maintaining your session as you navigate through our website
  • Security: Protecting against security threats and ensuring secure connections
  • Load Balancing: Distributing website traffic to ensure optimal performance
  • Cookie Consent: Remembering your cookie preferences and consent choices
  • Form Data: Preserving form information when you navigate between pages

Essential cookies do not collect personal information that can be used for marketing purposes or to track your browsing activities on other websites.

Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting anonymous information. We use this data to improve our website and services. Analytics cookies collect information about:

  • Page Views: Which pages you visit and how long you spend on them
  • Traffic Sources: How you arrived at our website (search engines, direct links, referrals)
  • User Journey: The path you take through our website
  • Device Information: Browser type, operating system, and screen resolution
  • Geographic Location: General location data (country/region level)
  • Site Performance: Loading times and technical issues

We use Google Analytics and other analytics services to collect this information. All data is anonymised and aggregated, and we cannot identify individual users from this information.

Marketing Cookies

These cookies are used to deliver advertisements that are relevant to you and your interests. They may be set by us or third-party advertising partners. Marketing cookies:

  • Track Interests: Monitor which pages and content you engage with
  • Personalise Ads: Show you relevant advertisements on our website and other sites
  • Measure Effectiveness: Track the performance of our advertising campaigns
  • Prevent Repetition: Limit the number of times you see the same advertisement
  • Social Media Integration: Enable sharing and social media features

You can opt out of marketing cookies without affecting the functionality of our website.

Functional Cookies

These cookies enable enhanced functionality and personalisation features, such as:

  • Language Preferences: Remembering your preferred language settings
  • Accessibility Settings: Maintaining your accessibility preferences
  • Customisation: Remembering your preferences for website layout and features
  • Video and Media: Enabling video playback and media streaming
  • Live Chat: Supporting customer service chat functionality

3. Specific Cookies We Use

First-Party Cookies

These cookies are set directly by our website:

Cookie Name Purpose Duration Type
cookieConsent Stores your cookie consent preferences 1 year Essential
sessionID Maintains your session during website visit Session Essential
userPreferences Remembers your website preferences 6 months Functional
_analytics_enabled Tracks consent for analytics cookies 1 year Analytics
_marketing_enabled Tracks consent for marketing cookies 1 year Marketing

Third-Party Cookies

We also use cookies from trusted third-party services:

  • Google Analytics: _ga, _ga_*, _gid - For website analytics and performance monitoring
  • Google Ads: _gcl_* - For tracking advertising campaign effectiveness
  • Facebook: _fbp, _fbc - For social media integration and advertising
  • YouTube: Various cookies for video embedding and playback
  • Payment Processors: Cookies from Stripe, PayPal for secure payment processing

4. How Long Cookies Remain on Your Device

Session Cookies

These cookies are temporary and are deleted when you close your browser. They help maintain your session and preferences during your visit to our website.

Persistent Cookies

These cookies remain on your device for a specified period or until you delete them. Their duration varies based on their purpose:

  • Short-term (24 hours - 30 days): Analytics and performance tracking
  • Medium-term (1-6 months): User preferences and functional settings
  • Long-term (1-2 years): Cookie consent and essential functionality

5. Managing Your Cookie Preferences

Our Cookie Consent Tool

When you first visit our website, you'll see a cookie consent banner allowing you to:

  • Accept All: Consent to all types of cookies
  • Necessary Only: Accept only essential cookies
  • Customise: Choose specific cookie categories to allow

You can change your preferences at any time by clicking the "Manage Cookie Preferences" link in our website footer or using the cookie settings panel.

Browser Settings

You can also manage cookies through your browser settings:

  • Chrome: Settings > Privacy and security > Cookies and other site data
  • Firefox: Options > Privacy & Security > Cookies and Site Data
  • Safari: Preferences > Privacy > Manage Website Data
  • Edge: Settings > Cookies and site permissions > Cookies and site data

Please note that blocking certain cookies may affect the functionality of our website and your browsing experience.

Mobile Device Settings

On mobile devices, you can manage cookies through your browser settings or device privacy settings. Each mobile browser has different options for cookie management.

6. Third-Party Cookie Policies

Third-party services we use have their own cookie policies. We recommend reviewing these policies to understand how they use cookies:

  • Google Analytics: Google Privacy Policy
  • Google Ads: Google Ads Policy
  • Facebook: Facebook Cookie Policy
  • YouTube: YouTube Privacy Policy

7. Cookies and Personal Data

Some cookies may collect personal data or become personal data when combined with other information. We handle all cookie-related personal data in accordance with our Privacy Policy and applicable data protection laws.

Data Protection Rights

You have the right to:

  • Know what personal data we collect through cookies
  • Access your personal data and cookie information
  • Request deletion of your personal data
  • Object to the processing of your personal data
  • Withdraw consent for non-essential cookies

8. Cookies and Children

Our website is not directed at children under 13 years of age, and we do not knowingly collect information from children through cookies. If you are under 18, please ensure you have parental consent before accepting non-essential cookies.

9. International Data Transfers

Some of the third-party services we use may transfer cookie data to countries outside Australia. These transfers are governed by:

  • Adequacy decisions by relevant authorities
  • Standard contractual clauses
  • Privacy Shield frameworks (where applicable)
  • Other appropriate safeguards

10. Security of Cookie Data

We implement appropriate security measures to protect cookie data from unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

Security Measures

  • Encryption of sensitive cookie data
  • Secure transmission protocols (HTTPS)
  • Regular security audits and updates
  • Access controls and authentication
  • Monitoring for suspicious activities

11. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices, legal requirements, or the cookies we use. We will notify you of significant changes by:

  • Updating the "Last updated" date at the top of this policy
  • Displaying a notice on our website
  • Sending email notifications to registered users
  • Requesting renewed consent where required

12. Opting Out of Third-Party Tracking

Industry Opt-Out Tools

You can opt out of interest-based advertising from participating companies through industry initiatives:

  • Digital Advertising Alliance Australia: Your Online Choices
  • Network Advertising Initiative: NAI Opt-Out
  • Google Ad Settings: Manage Google Ads
  • Facebook Ad Preferences: Facebook Ad Settings

Do Not Track Signals

Some browsers support "Do Not Track" signals. Currently, there is no universal standard for how websites should respond to these signals. We do not currently respond to Do Not Track signals, but you can control tracking through your cookie preferences.

13. Contact Us About Cookies

Cookie Questions and Concerns

If you have questions about our use of cookies or need help managing your cookie preferences, please contact us:

Email: [email protected]

Phone: +61 3 9427 8234

Address: 142 Collins Street, Melbourne VIC 3000, Australia

Data Protection Officer: [email protected]

Technical Support

For technical assistance with cookie settings or website functionality:

  • Technical Support: [email protected]
  • Business Hours: Monday to Friday, 9:00 AM - 5:00 PM AEST
  • Response Time: We aim to respond within 24-48 hours

14. Complaints and Disputes

If you have concerns about our cookie practices that we cannot resolve, you may lodge a complaint with:

  • Office of the Australian Information Commissioner (OAIC): www.oaic.gov.au
  • European Data Protection Supervisor (for EU residents): edps.europa.eu
  • Your local data protection authority

15. Additional Resources

For more information about cookies and online privacy:

  • About Cookies: www.aboutcookies.org
  • All About Cookies: www.allaboutcookies.org
  • Australian Privacy Principles: OAIC Website
  • GDPR Information: GDPR.eu

This Cookie Policy is designed to help you understand our use of cookies and make informed decisions about your privacy preferences. We are committed to transparency and respecting your choices regarding cookie usage on our website.

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Leading sustainable tourism experiences across Australia, preserving our natural heritage for future generations.

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